70 Lower Richmond Road
Putney
SW15 1LL
T  020-8789 3133 
F  020-8780 2140
E nigelsymonds@mr-carpet.co.uk
FAX 

TO: -			Mr Jeremy Fisher
FAX No: -		020 7409 7222
FROM: - 		Nigel Symonds
DATE: - 		10th May 2006
REF: - 			Drawing Room – Replacement Carpet
Total Pages: - 	1

Dear Mr Fisher,
Further to our earlier telephone conversation regarding the replacement Drawing Room carpet at Hill Farm, I am pleased to re-confirm the following. 

As previously discussed with your wife at the time the damage occurred it is not possible to replace just the damaged section of carpet for the following reasons:-

The original carpet was ordered in October 2005 & was installed in November 2005. Due to the time difference the manufacturers no longer have carpet available from the same dye batch.

As with all things that are dyed, the carpet manufacturer is allowed a colour tolerance between dye batches, which means that the colour between different productions is never exactly the same. 

If the whole area is replaced this colour difference would be acceptable to most people, however if only the damaged section is replaced, the colour difference would be extremely noticeable and I am sure this would NOT be acceptable to you.

As the Drawing Room is a large, open room with two pieces of 5m carpet joined down the centre of the room, the only way to guarantee continuity of colour and achieve a satisfactory result would be to replace both of the pieces.

Please do not hesitate to contact me should require any further information.

Yours sincerely

Nigel Symonds