70 Lower Richmond Road
Putney
SW15 1LL
T  020-8789 3133 
F  020-8780 2140
E nigelsymonds@mr-carpet.co.uk
FAX 

TO: -			Sian – MCD Customer Services

FAX No: -		01634 299001

FROM: - 		Nigel Symonds

DATE: - 		16th September 2004

REF: - 			Our Ref: P21094 / Your Ref: 4988

Total Pages: - 	2

Dear Sian,
Further to your letter dated 1st September 2004 & our subsequent telephone conversation, please find attached a copy of our client’s letter in response to your allowance offer of £50.00 + Vat.

As you can see from this letter, we increased your offer to £100.00 inc. Vat in an attempt to settle this matter as quickly as possible, however they have rejected this offer and have suggested that we either credit the £240.00 inc Vat that is currently owed by them or install a replacement vinyl, however they are insisting that we cover the costs of the associated trades that will be required to remove the very large fridge that is plumbed into the mains & removal & replacement of the kickboards.

I await your further comments.

Yours sincerely

Nigel Symonds