Crystal Reports v8.5 Runtime Support for SWiP (SmartWare Windows Printing) -------------------------------------------------------------------------- Installation ------------ Uninstall any previous installations (see below). Run the setup file (Crystal Reports 8.5 Runtime (SWiP) 201301) and follow the on screen instructions. - you may need to give permission for the setup to run, the publisher may show as unknown - there are no options to select during installation - you will see Welcome, Ready to Install, progress & Completed dialogs For any additional users apply the registry patch (Crystal8-5SmartWareMulti-TablePatch) by double-clicking it - without this patch additional users will not be able to produce multi-table reports, re-running the setup file for additional users will not resolve this issue, the registry patch must be used - you may need to give permission for the registry update to run and confirm it can continue after a warning about registry modification - confirmation will be given that the registry has been updated Version Specific Notes: ----------------------- Windows NT 4 requires service pack 6a. Errors updating registry values occur during installation with earlier service packs. Uninstallation: --------------- You can uninstall this distribution via control panel - add/remove programs. Uninstallation of previous installations (April 2005 version): -------------------------------------------------------------- This distribution can be uninstalled via control panel - add/remove programs. Uninstallation of previous installations (prior to April 2005, created with Crystal distribution wizard): --------------------------------------------------------------------------------------------------------- 1. Unregister CRTSLV.dll and ExportModeller.dll - Start - Run - regsvr32 /u {path/filename} - you can drag and drop the dlls from explorer to save typing name and path, they are probably in the system directory. 2. Delete files a. System directory - Windows\system, windows \system32 or Winnt\system32 crpaig80.dll, crpe32.dll, crrun32.exe, crtslv.dll, crxf_pdf.dll, crxf_RTF.dll, exlate32.dll, exportmodeller.dll, implode.dll, pg32conv.dll, sscsdk80.dll b. Crystal directory - windows\crystal, winnt\crystal delete all files and directory - crxlat32.dll, p2s0dbc.dll, u2dapp.dll, u2ddisk.dll, u2dmapi.dll, u2dnotes.dll, u2dpost.dll, u2dvim.dll, u2fcr.dll, u2fdif.dll, u2fhtml.dll, u2fodbc.dll, u2frdef.dll, u2frec.dll u2fsepv.dll, u2ftext.dll, u2fwordw.dll, u2fwrks.dll, u2fxls.dll, u2fxml.dll c. Program Files \ Seagate Software delete all files and directory d. Start menu items e.g. Seagate Crystal Reports Distribution 3. Clear registry entries a. Delete HKEY_CURRENT_USER \ Software \ Seagate Software b. Delete HKEY_LOCAL_MACHINE \ Software \ Seagate Software c. Remove DLLs deleted above from HKEY_LOCAL_MACHINE \ Software \ Microsoft \ Windows \ CurrentVersion \ SharedDLLs 4. Reboot Neil Parrish I O Systech Ltd - www.iosystech.co.uk Current installation produced: January 2013 using Inno Setup v5.5.2 ReadMe.txt Last Updated: 16 January 2013