301 Munster Road
Fulham
SW6 6BJ
Tel Nr:	020-7381-1989
Fax Nr:	020-7385-4006

Complaint Details

TO: -				Best Wool Carpets

AT:-				David Bowman

FAX No: -			01892-860242

Tel No: -			07786-265072

FROM: - 			Colin Symonds

DATE: - 			16th December 2010

Account No: - 		

TOTAL PAGES: - 1

Client details:
Mr Paul & Mrs Victoria Goodship,19 Allestree Road,Fulham,London,SW6 6AD
Tel 07866-368213 – Mrs Victoria Goodship Tel 07906-747781 – Mr Paul Goodship

The Carpet has been installed to 2 bedrooms & stairs & landings although the fault only appears to be in the rear bedroom
Complaint inspected by Colin Symonds on 16/12/2010 
The rear bedroom has missing tufts approx 6cm in length, the secondary backing is intact, so re-tufting was recommended to the client and this seems acceptable. 
The client was advised that contact would probably be made be made this side of Christmas and the work possibly undertaken in the new year?

Quality			Colour				Sizes
Malta	 		 	130			4.15m x 5.00m

Many Thanks

Colin