From: Colin Symonds (Mr Carpet) [colinsymonds@mr-carpet.co.uk]
Sent: 27 August 2020 17:06
To: 'David Guyan'
Subject: R18311 Customer own video of damage to doors & video of line fault in loft bedroom

David

 

I just found the original video (MP4 attached) from Anton van DE watt customer showing damage that the fitter left on 3 doors

You will se a distinct difference between this video of the 3 damaged doors in this video & the 3 doors on my video once I had sanded them down ( idefinately did 3 doors but Anton & Catherine stayed downstairs out of my way so to be fair to them they didn’t actually see me do all 3 but the video shows that I did!

 

All in all I Mr Carpet & myself have spent far too much time trying to resolve & rectify a problem that was caused by the fitter with the exception of the line fault obviously

 

 

Colin