Hi Dave

 

The conversation last 25 minutes and I covered all scenarios , I kept waiting another customer Mrs McKechnie who was doing her best not to laugh , when she left she said he will be back  

 

Thanks

 

Andy

 

 

Andy

I have never heard of cockroaches being present in carpets and we have purchased 22 rolls of the Portobello range  and there is aprox only 6 rolls in stock so we have fitted over 16 rolls. I cannot believe if we introduced them that Alan would not have seen them.

As I am sure you have already said we are not the source or responsible. I would say a container is more likely the source.
DG

 

 

 

Hi Dave

 

I have just had a visit from Mr’ O’Brien whose business is called Abbot Way Ltd, he has explained since the above carpet order was fitted , there have been cockroaches present , approximately three weeks ago he called in a professional pest controller , the new tenant has denied responsibility from his container delivery , I spoke to Alan Gent in the presence of the customer he remembered the Irish gentleman and said the carpets were brand new and absolutely no sign of any pests , I subsequently spoke To Charlie Clough and he had no issues , from the stock levels approximately 12 rolls of Pimlico assorted colour have been fitted and I am not aware of any other issues/accusations of pests within the said material   

 

This is purely FYI and for information purposes in case we hear back from this man

 

Thanks

 

Andy

 

 

 

Andy O’Sullivan

Mr Carpet Ltd

293-299 Upper Richmond Road West

East Sheen

London

SW14 8QS

T: 020-8876-9126

E: andyosullivan@mr-carpet.co.uk

W:www.mr-carpet.co.uk

 

Winners 2013 - Interiors Monthly - Best Carpet Retailer 3+ Stores

 

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